Receiving Checks from PokerStars
Depending on your country of residence, PokerStars offers players the option of receiving checks in Euros.
The exchange rate you will receive is displayed on the Cashier's Cash Out page when you select the check option . The exchange rates offered are updated several times a day Monday through Friday. PokerStars uses the prevailing mid-market rate provided by XE (plus a small fee if applicable). For additional information, please read our Real Money Transaction Processing and Currency Conversion Terms and Conditions.
There are no fees charged by PokerStars to issue a check in any of the available currencies. However, we cannot be responsible for any charges made by banks or other financial institutions for banking or cashing checks. Furthermore, many of our checks are issued across borders, and some banks or financial institutions charge additional fees for handling international checks. Before requesting a check, we suggest that you check with your bank or financial institution for any charges that you may incur when banking or cashing your check.
We strongly advise that you deposit your check at a reputable bank or financial institution, and avoid using a check cashing store.
All checks will be delivered by courier and are expected to arrive within 7 business days. To be able to use our courier service we will need your contact phone number and your address must not be a PO Box or rural route address.
Checks are sent to the full name and mailing address listed in your PokerStars account at the time you make your cashout request. If your check is sent to an incorrect name or mailing address, you will incur a fee to place a stop-payment order on this check.
For the minimum and maximum check amount in your country of registration with PokerStars, please see the PokerStars Cashier. Only one check will be processed per week.
Checks in all currencies are normally sent for processing every business day from Monday to Friday.
Checks in EUR
To receive a check in EUR, select the "Check in" option on the Cashout page.
If you have any questions, please email us at firstname.lastname@example.org.